Can I use your online form to enroll even if Medicare is not my primary insurance plan?
Yes
Do I pay any extra costs?
With Liberty, you pay no membership fees, up-front costs** or shipping charges for diabetes or other covered medical supplies. And you don't wait for reimbursement.
Do I pay for delivery?
No. Liberty delivers diabetic products like diabetes testing supplies and possible free diabetes meter opportunities to your door—with free shipping and a No-Risk Guarantee.*
Does Liberty offer advantages over my local pharmacy?
Yes. Liberty delivers the diabetes testing supplies and prescriptions you need directly to your home—promptly and on a regular schedule. You'll save time, avoid lines and extra driving trips and enjoy the privacy you deserve. If you have questions about ostomy, urology or diabetes test supplies, a pharmacist is always just a phone call away.
Does Liberty share Patient Information?
As part of Liberty's long standing commitment to protecting patients' health information, Liberty does not divulge information outside of Liberty Medical, except when required by law. Click here for a copy of our complete privacy policy. Patients should also be advised that in no uncertain terms does Liberty Medical or any of our representatives provide any information to Senior Diabetes Network.
How does the program work?
Liberty delivers diabetes testing supplies, diabetic products and prescriptions right to your door. In addition to Medicare we now work with many private insurance plans. Our trained representatives fill out your claim forms and bill your insurance providers. We also connect you to pharmacists and diabetes professionals. So help is always available when you need it. And our No-Risk Guarantee* ensures your complete satisfaction.
How much do I pay for my diabetes testing supplies? How much does Medicare cover?
How much you pay will depend on your insurance coverage and the state in which you live. Medicare generally pays 80% of the cost of diabetes testing supplies and ostomy supplies (100% of the cost of hemoglobin A1c tests) for qualified beneficiaries—after any applicable co-payments and deductibles have been met.
If you have qualified supplemental insurance, you may be covered for the remaining portion—so you pay nothing at all. However, you will be responsible for any portion of diabetes products (co-pay or deductible) that are not covered by your insurance.
If I have Medicare, do I need to have supplemental insurance to enroll with Liberty for diabetes supplies?
No. However, if you have no supplemental insurance, you will be responsible for costs not covered by Medicare.
Medicare generally pays only 80% of the cost of diabetes testing supplies for qualified beneficiaries—after any applicable co-payments and deductibles have been met. If you have no supplemental insurance, you will be responsible for the remaining portion (generally 20%). In addition, you will be responsible for co-payments and deductibles not covered by your primary insurance.
Is Medicare the only insurance plan Liberty accepts?
No. In addition to Medicare, Liberty accepts insurance plans. We also accept Medicaid in most states, as well as a variety of prescription drug cards. Call us at 1-800-705-5797 to see if your insurance qualifies.
What Medicare-covered items does Liberty provide?
Liberty provides the following Medicare-covered items to qualified beneficiaries (co-payments and deductibles apply):
Diabetes Testing Supplies
- Blood glucose meters and meter batteries
- Test strips
- Lancing devices and lancets
- Control solution
- Hemoglobin A1c tests
- Insulin pumps (and insulin, if infused through the pump)
Ostomy Supplies
- Pouches (1-piece, 2-piece, locking, drainable, closed)
- Skin barrier wafers
- Eakin Cohesive™ Seals
- Paste
- Adhesive remover
- Barrier wipes
- Deodorant drops
- Cleaner/decrystallizer
- Tape
- Belts (appliance)
In addition, your Medicare plan may cover prescription drugs, insulin & syringes, incontinence supplies, CPAP supplies, free diabetes meter opportunities, erectile dysfunction pumps and heating pads—all of which are available through Liberty. Visit our Diabetic Products and Prescriptions section for a complete listing.
What services does Liberty provide?
Liberty delivers diabetes testing supplies, medical supplies and prescriptions. We also offer personalized support, diabetes information, educational resources, diabetes recipes and much more, including:
- A FREE DIABETES METER† to help you test as often as you should
- Free shipping and a No-Risk Guarantee*
- Real answers from diabetes professionals
- Reminders to reorder your diabetes supplies
What should I do if I can't afford my diabetes testing supplies or prescriptions?
If you need help paying for diabetes testing supplies or prescriptions, contact your healthcare provider. Your doctor may be able to provide free samples or direct you to local financial assistance programs.
You can also access a searchable database of prescription drug assistance programs at http://www.medicare.gov/pdphome.asp. In addition, the Partnership for Prescription Assistance sponsors an interactive website with information on drug assistance programs at http://www.pparx.org.
Who'll fill out my claim forms?
As a participating Medicare provider, and provider for most commercial insurance plans, Liberty fills out your claim forms and bills your insurance plans directly.
Who's eligible?
If you are on Medicare, you may be eligible to receive your diabetes or other medical supplies at little or no cost**. Many people with private insurance plans are also eligible, and in certain cases, depending on the medical products you need, it may also be possible to pay cash for your items. Finally, you may qualify to recieve a free glucose meter. Call Liberty at 1-800-705-5797 or fill out our online form to learn more about qualified plans and whether the supplies you need for controlling diabetes are covered.